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Welfare Benefits

Three Equal Lives characters (left to right); a feminine-presenting, dark skinned person standing with their hands together, a fair-skinned, feminine-presenting person seated in a silver manual wheelchair, looking upwards to the person with the headscarf, and smiling slightly, also facing the person with the headscarf, a masculine-presenting person with blonde hair, fair skin and a closed-mouth smile on their face, is standing using two elbow-crutches with forearm cuffs.

Our Senior Welfare Benefits Adviser can provide information and advice around welfare benefits, but mainly Personal Independence Payment (PIP). We have limited capacity to support with PIP form fills (new claims, award reviews or change of circumstances forms) for residents of Norwich (NR1-NR7) postcodes.

We are not funded to provide support with some welfare benefit issues such as:
  • Welfare benefit appeals

  • Attendance at assessments

  • Universal Credit (including Housing Element)

  • Child DLA


We are looking for volunteers to support us to assist more people with completing their PIP forms. If you are interested and would like further information, please look at our volunteer opportunities here.

Three people are sat together as though engaged in conversation. On the left-hand side, a fair to olive skinned feminine-presenting person is seated in a manual wheelchair. They have long medium brown hair in a high ponytail and are wearing a long-sleeved green top with white stripes, and yellow trousers, and navy pumps. Their hands rest in their lap, and they have a slight smile on their face. In the middle is a feminine-presenting person with dark brown hair and brown skin, wearing a short-sleeved, baby-pink t-shirt and green, medium-length skirt, and white shoes, with a guide dog in a neon yellow vest seated next to them. On the right side a masculine-presenting, brown-skinned person with a limb difference (their left arm ends at the elbow). They are wearing a grey headwrap, baby blue t-shirt, beige trousers and brown trainers.
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