Our team also advises and supports people who have been referred into the Norwich Social Prescribing service by roles such as Doctors and Nurses within GP surgeries. Social Prescribing is a way of enabling people to access a range of local, non-clinical services, so that needs can be addressed in a holistic way. We work in partnership with Norfolk Citizens’ Advice, who are the project lead, and other local organisations to provide Social Prescribing. Our Living Well Workers are the staff who provide advice and support to people referred.
Find out more about Social Prescribing here.
Information and Advice
Equal Lives can provide information and advice on a range of disability related issues. Examples of this include, explaining how to access different services and support and how to navigate different processes, such as how to make a complaint.
We are no longer funded to provide complex welfare benefits advice and support, such as supporting with an appeal. If you need support with this, please contact the Norfolk Advice Network Helpline on their free number: 0333 996 8333. Its purpose is to refer members of the public and professionals to organisations that can provide the information, advice and support that is needed.
If you feel our team may be able to offer you some help, the advice line is open 10am-4pm Monday to Friday, or you can e-mail email@example.com. You can also reach us directly by calling 01508 491210
We are developing a small welfare benefit form fill service. Equal Lives used to be able to support people with completing different claim forms but our funding came to an end. However, we know that form filling is an area lots of people still need advice and support with. Please check this page for further updates.
If we cannot help you, we work closely with a range of other advice agencies as part of the Norfolk Community Advice Network and so if we can’t help, we will try and find someone who we can signpost you to, or make a referral on your behalf when needed.
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