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Information & Advice


Our Advice team can provide information and advice on a range of disability related issues, such as discrimination, employment, finances, social care, and welfare benefits. We can advise anyone in Norfolk aged 18+ who is Disabled, has mental health needs, or is facing disabling barriers.

Please feel free to contact us:

Telephone: 01508 491210 option 2 between 10am-4pm Monday to Friday (closed on Bank Holidays)


Areas of our team

Three people are sat together as though engaged in conversation. On the left-hand side, a fair to olive skinned feminine-presenting person is seated in a manual wheelchair. They have long medium brown hair in a high ponytail and are wearing a long-sleeved green top with white stripes, and yellow trousers, and navy pumps. Their hands rest in their lap, and they have a slight smile on their face. In the middle is a feminine-presenting person with dark brown hair and brown skin, wearing a short-sleeved, baby-pink t-shirt and green, medium-length skirt, and white shoes, with a guide dog in a neon yellow vest seated next to them. On the right side a masculine-presenting, brown-skinned person with a limb difference (their left arm ends at the elbow). They are wearing a grey headwrap, baby blue t-shirt, beige trousers and brown trainers.

Equal Lives are proud to be a member of

The Norfolk Community Advice Network logo. Over a white background, ‘NCAN’ is written in large bold, black text, with ‘Norfolk Community Advice Network’ underneath in smaller black text. To the right of NCAN are simple, gender-neutral, green people shapes.

If we cannot help you, we work closely with a range of other advice agencies as part of the Norfolk Community Advice Network and so if we can’t help, we will try and find someone who we can signpost you to, or make a referral on your behalf when needed.

Overlaying a mid green rectangle shape, white text reads 'Your Norfolk Advice Network'.

Your Norfolk Advice Network is an advice triage service comprised of members of the Norfolk Community Advice Network and Equal Lives is proud to be part of this new initiative geared towards ensuring people in Norfolk receive the right advice at the right time.

The Advice UK logo. Over a white background, in black text are the words ‘Advice UK’. ‘Advice’ is bolder than ‘UK’. To the left of the text is a purple sphere shape with white lines across it connecting dots.
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