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Equal Lives are thrilled to announce that we're now responsible for running a 'Shopmobility' scheme in Norwich. 

Located in the car park of Chantry Place (previously Chapelfield Shopping Centre), with easy access from the accessible car parking bays. 

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We offer: 

  • Annual Membership making rentals discounted

  • A range of mobility aids including mobility scooters and wheelchairs

  • Pay as you go options

  • Accessible toilet

In addition to this, we hope to bring you other benefits if you're using Equal Lives services - such as a meeting space where you could be supported to complete benefit applications, start an appeal or other information and advice you're accessing.

Shopmobility 
Car Park Level 1 
Chantry place 
Norwich 
NR1 3SH

When will Shopmobility be open?

Monday    Tuesday          Wednesday  Thursday      Friday 

Saturday 

Sunday 

CLOSED               

09:00 - 16:00       

09:00 - 16:00        

09:00 - 16:00       

09:00 - 16:00  

09:00 - 16:00  

CLOSED

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Price List 

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Equal Lives' members pay a discounted 

Annual Fee. Click below to Join Equal Lives for FREE! 

Reservations – If you want to be sure there’s a mobility scooter or wheelchair available for you before you make your journey to Norwich, you are welcome to ring up or email in advance and make a reservation.

Telephone: 01603 365100

Email: shopmobility@equallives.org.uk

Parking – Currently there is no free or discounted parking for Shopmobility customers

COVID-19

It is important to us that you feel safe using the Shopmobility service during the pandemic. We have put the following Covid-19 measures in place to ensure this: 

  • Kyle, our Shopmobility assistant, will be wearing a face mask when others are present. 

  • We have hand sanitiser available on the premises. 

  • All scooters are cleaned between each hire and we will provide free disposable face masks for clients to use, if they are able to and wish to do so. 

Staffing

Kyle will be based at the Shopmobility site at Chantry Place. He will be able to support you with membership queries, the options for renting a mobility scooter and any questions you may have about using the scooters.

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"Hi everyone, with the opening of Shopmobility I really look forward to meeting our new customers and providing our service to our users. We have a very warm atmosphere so feel free to pop along and say hi and see our lovely mural too!" 

Norwich Dandies

We were very lucky to have The Norwich Dandies create this outstanding mural for us at our Shopmobility office. The next time you are in Chantry Place, you’re welcome to pop by to take a look at their beautiful artwork. Check out their Big Reveal video below. 

They have also been nominated for The Peoples Choice Award 2021 for the best small arts organisation. They definitely have our vote! If you would like to vote for them, you can do so by clicking here.

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Christmas 2021 Opening Hours

Monday 20th Dec   

Tuesday 21st Dec        Wednesday 22nd Dec  Thursday 23rd Dec

Christmas Eve

Christmas Day

Boxing Day 

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CLOSED               

09:00 - 16:00       

09:00 - 16:00        

09:00 - 16:00       

09:00 - 12:00  

CLOSED

CLOSED

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Monday 27th Dec   

Tuesday 28th Dec        Wednesday 29th Dec  Thursday 30th Dec

Friday 31st Dec

New Years Day

Sunday 2nd Jan  

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CLOSED               

CLOSED       

09:00 - 16:00        

09:00 - 16:00        

09:00 - 12:00

CLOSED 

CLOSED

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